can someone help

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can someone help

Postby Sadielynn » Wed Mar 16, 2016 1:32 pm

I have been unable to upload no matter what I do an avatar :( what am I doing wrong
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Re: can someone help

Postby Sadielynn » Mon Jan 16, 2017 12:50 pm

Still hoping for an answer
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Re: can someone help

Postby FrenchFlybebe » Tue Jan 17, 2017 9:30 am

what kind of file are you trying to upload? jpg, gif? other?
and do you know the size?
(trying to help)
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Re: can someone help

Postby Sadielynn » Mon Jan 30, 2017 12:42 pm

it says jpeg , it works on other boards just not this one .":(
AFAIK it should resize , on PHPBB but even if I manually resize it , it wont allow it :cry:
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Re: can someone help

Postby FrenchFlybebe » Tue Jan 31, 2017 8:52 am

jpeg is fine, so it shouldn't be the problem here.
Did you check the file size : is it less than 6 KB?
If you can't check the size or if it is bigger and you can't reduce it, can you send me the file or a link to it (uploading it on a hosting website) by pm, or try putting it into a post here, maybe I can check and resize it for you?

Or maybe try with any other (small) jpeg file first, just to make sure it's not your computer preventing you to upload a file on a forum?
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Re: can someone help

Postby atlanticflyer » Fri Feb 10, 2017 1:25 am

Sorry just seeing this hope ffb was able to help
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